Responsible Gambling

Roobet Casino is dedicated to providing a safe and enjoyable online gaming environment. We understand that for most players, gambling is a form of entertainment. However, we also recognise that for a small number of individuals, it can become a problem. Our responsible gambling policy outlines the measures we have implemented to prevent problem gambling, protect vulnerable players, and ensure that our platform remains a source of fun, not distress.

We are fully committed to upholding the highest standards of player protection, as mandated by our licensing authority. This commitment extends to providing tools and resources that empower our players to manage their gaming activity responsibly. We believe that a proactive approach to responsible gambling is essential for maintaining a sustainable and ethical gaming operation.

Identifying the signs of problem gambling is the first step towards seeking help. It is important to be honest with yourself and observe your gaming habits. Problem gambling is not just about losing money, it can also manifest in changes to behaviour and lifestyle. Some common indicators include:

• Spending more money and time on gambling than you can afford.
• Chasing losses, trying to win back money you have lost.
• Feeling restless or irritable when trying to cut down or stop gambling.
• Gambling to escape from problems or feelings of anxiety, depression, or boredom.
• Lying to family and friends about the extent of your gambling.
• Jeopardising a significant relationship, job, or educational opportunity because of gambling.
• Relying on others to provide money to relieve a desperate financial situation caused by gambling.

If you recognise any of these signs in yourself or someone you know, it is crucial to address them promptly. Roobet Casino encourages open communication and provides resources to assist you.

Maintaining control over your gambling activities is key to ensuring it remains an enjoyable pastime. Here are some practical tips to help you gamble responsibly:

• Gamble for entertainment, not as a way to make money.
• Set strict limits on how much money and time you will spend before you start playing.
• Never gamble with money you cannot afford to lose, such as funds allocated for rent, bills, or other essential expenses.
• Avoid chasing losses. Accept that losses are a part of gambling.
• Balance gambling with other activities and hobbies.
• Do not gamble when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Take regular breaks during your gaming sessions.

Roobet Casino offers various tools within your account settings to help you adhere to these principles and manage your play effectively.

Roobet Casino provides you with the ability to set personal limits on your gambling activity. These tools are designed to help you control your spending and time on our platform. You can access these features directly within your account settings at any time.

• Deposit Limits: You can set a maximum amount of money you can deposit into your Roobet Casino account over a specific period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.
• Loss Limits: This feature allows you to define the maximum amount of money you are willing to lose within a chosen timeframe (daily, weekly, or monthly). If your net losses reach this limit, you will be prevented from placing further wagers until the limit period expires.
• Wager Limits: You can also set a limit on the total amount you can wager over a specified period. This helps control the overall volume of your betting activity.

Any reduction to your set limits will take effect immediately. Increases to existing limits will be subject to a cooling-off period to give you time to reconsider your decision, in line with regulatory requirements. You will receive a notification when your limits are approaching or have been reached.

If you feel you need a short break from gambling, Roobet Casino offers Time-Out options. A Time-Out allows you to temporarily suspend your account for a defined period, typically ranging from 24 hours to a few weeks. During a Time-Out, you will not be able to log in, deposit, or play any games on our platform.

This feature is particularly useful if you need a short break to reassess your gambling habits or simply to step away for a while. Your account will automatically reactivate once the chosen Time-Out period has elapsed. You can activate a Time-Out through your account settings.

For individuals who feel they need a more substantial break from gambling, Roobet Casino offers a comprehensive self-exclusion program. Self-exclusion allows you to voluntarily block yourself from accessing your account and playing on our platform for an extended period, typically from six months up to five years, or even permanently.

During a self-exclusion period:

• You will not be able to log in to your Roobet Casino account.
• We will take all reasonable steps to prevent you from opening new accounts with us.
• You will be removed from all marketing and promotional mailing lists.
• Any remaining balance in your account will be returned to you, subject to our withdrawal policies.

Self-exclusion is a serious commitment. Once activated, it cannot be reversed until the chosen period has fully expired. If you wish to self-exclude, please contact our customer support team, who will guide you through the process. We recommend considering self-exclusion if gambling is negatively impacting your life.

Roobet Casino is strictly committed to preventing underage gambling. Our services are intended for individuals who are 18 years of age or older, or of legal gambling age in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process and ongoing monitoring to ensure no minors are able to access our platform.

We advise parents and guardians to take proactive steps to protect minors from accessing gambling sites. This includes:

• Keeping your Roobet Casino login details confidential and secure.
• Using internet filtering software to block access to gambling websites.
• Educating children about the risks associated with underage gambling.

If you suspect that a minor has accessed our platform, please contact our customer support team immediately. We take such reports very seriously and will investigate thoroughly.

To help you stay aware of the time you spend gambling, Roobet Casino offers Reality Checks. This feature provides periodic on-screen notifications during your gaming session, reminding you how long you have been playing. You can set the frequency of these reminders to suit your preferences.

The Reality Check notification will typically include information such as the duration of your session and your net winnings or losses during that period. This prompt encourages you to take a break or consider ending your session, helping you maintain a healthy balance in your gaming habits.

Understanding your own relationship with gambling is a vital step in responsible play. We encourage you to take a moment to reflect on your gambling habits by completing a self-assessment questionnaire. This brief assessment can help you identify if your gambling behaviour is becoming problematic.

Consider the following questions honestly:

• Do you spend more money or time gambling than you intended?
• Have you tried to cut down on your gambling without success?
• Do you feel anxious, guilty, or depressed after gambling?
• Has gambling caused problems in your relationships, work, or finances?
• Do you gamble to escape from problems or to relieve feelings of boredom?
• Have you lied to hide the extent of your gambling?
• Have others expressed concern about your gambling?

If you answered yes to several of these questions, it may indicate that your gambling is becoming a concern. We strongly advise you to consider using the responsible gambling tools available on Roobet Casino, such as setting limits or self-exclusion, and to seek professional help if needed.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)